Frequently asked questions - FAQ

Yes, you can easily set up the device yourself. For example, you can configure questions, integrate images or videos, generate evaluations and set up an e-mail account.

You have several options for displaying the evaluation data from your feedback terminal:

• Direct display on the device: you can view the evaluation data directly on the screen of the feedback terminal.
• Sending by e-mail: Alternatively, you can have the data sent to you automatically by e-mail. In this e-mail, you will receive the evaluation data in the form of a PDF file containing clear diagrams, as well as in Excel and CSV formats, which are suitable for further analysis and processing in programs such as Microsoft Excel.
• Copy to USB stick: You can also copy the data directly from the device to a USB stick. In this case, you will also receive the data in PDF, Excel and CSV formats for flexible use and further processing.

No, neither a WLAN nor a LAN connection is required for basic use of the device. Due to the local storage, the device works autonomously and does not require a network connection. A connection is only required if you want to manage the device via the network or have evaluations sent to you by e-mail, for example.

The evaluation data is only stored locally, directly on the feedback terminal. This information is not transferred or stored on external servers or in the cloud.

No. Thanks to the exclusively local storage of data, password protection, the option to delete data and anonymous data collection (except for newsletter registration), the feedback terminal can be used in full compliance with data protection regulations.

Yes, our feedback terminal is available for purchase and no subscription or contract is required.

Once purchased, the device can be used without restrictions.

Yes, our feedback terminal can also be rented.

The device can be used without restrictions during the rental period.

No. If you purchase our feedback terminal, no subscription or contract is required and therefore no additional costs are incurred.

The device can also be rented as an option.

No. The evaluation software does not incur any additional costs and runs directly on the device.