Prices for Feedback-Terminal & Feedback System

Start with a Feedback-Terminal and expand your system at any time to include further locations, terminals and feedback channels.

How much does a Feedback-Terminal cost?

1Touch Terminal

€399 one-off payment, including wall bracket

2 System operation

€19 per month

3Feedback channel

€2 per month

Total: €399 one-off payment + €21 per month

Included: Smiley rating with a personalised thank-you page.
Optional: Advanced questions & surveys for an additional €3 per month per touch terminal.

Sample calculation based on one touch terminal and one feedback channel, excluding optional additional features.

Optional hardware & features

Stand · +€329 (one-off payment)

For freestanding installation, including an A4 insert frame.

+ optional custom design for the stand: €99

Mobile router · +€20 per month

For locations without their own Wi-Fi. The router establishes an internet connection for the Feedback-Terminal via the mobile network.

What is included in the €21?

Included in the monthly system service

Dashboard and centralised analysis
Storage and processing of feedback data
Regular software and security updates
Device and firmware updates for supported terminals
Technical maintenance and support
Ongoing development of the system

Multiple locations? The system fee is a one-off payment.

Locations	One-off	Monthly
1 location · 1 touchscreen terminal	€399	€21
5 locations · 5 touchscreen terminals	€1,995	€29
10 locations · 10 touchscreen terminals	€3,990	€39

Sample calculation based on one touchscreen terminal and one feedback channel per location, excluding optional additional functions.

Additional features

Expand your feedback system with additional features as required. As well as the smiley rating system included, you can, for example, add your own questions and surveys, checklists, advanced analytics or interfaces.

Advanced Questions & Surveys

+ €3 per month per touch terminal

More than just a simple smiley rating: create your own questions and short surveys directly at the terminal.

Custom questions and answer options
Several questions in succession
Collect additional information to accompany the rating
Custom surveys for different applications

Suitable for: targeted customer surveys, service quality, satisfaction and more detailed feedback.

Checklist

+ €3 per month per touch terminal

Digital checklists for cleaning and inspection tasks.

Custom checklists
Confirm tasks directly on the terminal
Structured recording of inspections
Analysis of the checks carried out

Smart Analytics & AI

+ €3 per month per feedback channel

Advanced reports and AI-powered analysis of your feedback.

More detailed evaluations
Identify trends and developments
Automatically analyse feedback
Identify recurring themes and anomalies

APIs & Interfaces

+ €1 per month per feedback channel

Automatically import feedback data into existing systems.

API access (REST API & webhook)
Automated data transfer
Integration into your own applications
Basis for customised analyses and workflows