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Prices for Feedback-Terminal & Feedback System

Start with a Feedback-Terminal and expand your system at any time to include further locations, terminals and feedback channels.

How much does a Feedback-Terminal cost?

1Touch terminal

€399 one-off payment, including wall bracket

2System operation

€19 per month

31 Feedback channel

€2 per month

Total: €399 one-off payment + €21 per month

Included: Smiley rating with a personalised thank-you page.
Optional: Advanced questions & surveys for an additional €3 per month per touch terminal.

Sample calculation based on one touch terminal and one feedback channel, excluding optional additional features.

Optional hardware & features

Stand · +€329 (one-off payment)

For freestanding installation, including an A4 insert frame.

+ optional custom design for the stand: €99

Mobile router · +€20 per month

For locations without their own Wi-Fi. The router establishes an internet connection for the Feedback-Terminal via the mobile network.

What is included in the €21?

Included in the monthly system service
  • Dashboard and centralised analysis
  • Storage and processing of feedback data
  • Regular software and security updates
  • Device and firmware updates for supported terminals
  • Technical maintenance and support
  • Ongoing development of the system

Multiple locations? The system fee is a one-off payment.

Locations One-off Monthly
1 location · 1 touchscreen terminal €399 €21
5 locations · 5 touchscreen terminals €1,995 €29
10 locations · 10 touchscreen terminals €3,990 €39

Sample calculation based on one touchscreen terminal and one feedback channel per location, excluding optional additional functions.

Additional features

Expand your feedback system with additional features as required. In addition to the smiley rating system included as standard, you can, for example, add your own questions and surveys, checklists, advanced analytics or interfaces.

Advanced Questions & Surveys

+ €3 per month per touchscreen terminal

More than just a simple smiley rating: create your own questions and short surveys directly at the terminal.

  • Custom questions and answer options
  • Several questions in succession
  • Collect additional information to accompany the rating
  • Custom surveys for different applications

Suitable for: targeted customer surveys, service quality, satisfaction and more detailed feedback.

Checklist

+ €3 per month per touch terminal

Digital checklists for cleaning and inspection tasks.

  • Custom checklists
  • Confirm tasks directly on the terminal
  • Structured recording of inspections
  • Analysis of the checks carried out

Smart Analytics & AI

+ €3 per month per feedback channel

In-depth reports and AI-powered analysis of your feedback.

  • More detailed evaluations
  • Identify trends and developments
  • Automatically analyse feedback
  • Identify recurring themes and anomalies

APIs & Interfaces

+ €1 per month per feedback channel

Automatically import feedback data into existing systems.

  • API access (REST API & webhook)
  • Automated data transfer
  • Integration into your own applications
  • Basis for customised analyses and workflows

Price calculator

Ihre Lösung konfigurieren

Wählen Sie die gewünschten Feedback-Kanäle und optionalen Funktionen. Die monatlichen Kosten werden automatisch berechnet.

Touch-Terminals
2 € / Kanal / Monat
QR-Code-Standorte
2 € / Kanal / Monat
Web-Formulare
2 € / Kanal / Monat
Erweiterte Fragen & Umfragen Eigene Fragen, Antwortmöglichkeiten und mehrstufige Umfragen (+3 € je Touch-Terminal)
Checkliste Digitale Checklisten und strukturierte Kontrollen (+3 € je Touch-Terminal)
Smart Analytics & KI Erweiterte Auswertungen und KI-gestützte Analyse (+3 € je Feedback-Kanal)
API & Schnittstellen REST-API und Webhook für die Anbindung bestehender Systeme (+1 € je Feedback-Kanal)
Monatliche Kosten
21 € / Monat
Alle Preise zzgl. gesetzlicher Mehrwertsteuer.
System-Lizenz 19 €
Feedback-Kanäle 2 €
Gesamt monatlich 21 €
Einmalige Hardwarekosten
399 €
399 € je Touch-Terminal
Die System-Lizenz gilt je Kundenkonto. Feedback-Kanäle und optionale Funktionen werden entsprechend der gewählten Anzahl berechnet.
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