Feedback-Terminal
More than just a smiley.
Customised surveys, flexible question sequences and centralised analysis – with a system that adapts to your specific needs.
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Tailored surveys for every assignment
From a quick smiley rating to a multi-stage survey – you decide what your Feedback-Terminal should display.
- A wide range of question types:
smiley faces · stars · NPS · Yes/No · single selection · multiple selection · free text · and more - Customised content:
Integrate your own text, images, logos and graphics directly into the questionnaire. - Smart follow-up questions:
Display further questions based on previous answers. - Flexible workflows:
customise questions, answers and content – including your own thank-you page with a QR code. - Schedules:
Different surveys and content can be automatically activated depending on specific periods or times of day.
A survey that responds to answers
Not every user sees the same questions. Depending on their answer, further questions may appear or different content may be displayed.
Designed for everyday use
The Feedback-Terminal is designed for long-term use at customer, visitor and staff touchpoints.
- Large 10.1-inch touchscreen for easy operation
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Wall bracket included as standard
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Optional: Stand with A4 insert frame
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Corporate design for the screen and optional stand
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High-quality components (not a consumer tablet)
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Network: 2.4 GHz Wi-Fi (Wi-Fi AC)
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Power supply via mains adaptor / cable
Centralised Management & Analysis
All feedback from your terminals is collated in a central feedback system. There, you can manage devices, locations and surveys, and view your results in real time.
- Centralised management:
Manage terminals, locations, queries and content centrally, and automatically apply changes to the devices. - Real-time analysis:
dashboard, rating distribution and trends at a glance. - Site comparison:
Compare several sites and identify differences at an early stage. - Reports & Notifications:
Automatic reports, exports and notifications for relevant ratings.
Checklists & services available directly at the terminal
As well as feedback surveys, cleaning, maintenance tasks and inspections can also be recorded on the terminal.
The information recorded can then be displayed directly on the screen – for example, ‘Last cleaning 18 minutes ago’.
Cleaning · Servicing · Checks · Anomalies
In over 15 languages
Automatically provide surveys and content in multiple languages – without having to maintain each language individually.
